AHTI Privacy Policy

We at AHTI value your trust, and this Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, register an account, or use the AHTI casino app on desktop, mobile or through our iOS and Android applications. By choosing to register with AHTI, browse our games, or contact our support team, you agree to the practices described in this policy. We are operated by Skill On Net PT Ltd, with registered office at 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex XBX 1120, Malta, and we hold a licence issued by the Malta Gaming Authority under licence number MGA/CRP/171/2009/06, granted on 21 June 2021.

Information We Collect

When you register at AHTI or use our services, we collect several categories of personal data necessary to provide gaming services, verify your identity, and comply with our legal obligations under Maltese law.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address when you create an account.
• We gather financial and payment information when you make a deposit or request a withdrawal, including data related to Paysafecard, AstroPay, MuchBetter, Interac, Visa, MasterCard, Apple Pay, and Payz transactions.
• We record gameplay activity, including the slots, live casino games, and other titles you play, your betting history, and bonus usage.
• We collect technical data such as your IP address, browser type, device information, and login timestamps whenever you access AHTI login or AHTI casino login pages.
• We may request proof of identity, proof of address, and evidence of source of funds to comply with anti-money laundering regulations before processing any AHTI withdrawal.

How We Use Your Personal Data

We use the information we collect to operate AHTI Games responsibly and securely. Our purposes include account verification, fraud prevention, processing your AHTI deposit and withdrawal requests, and delivering promotional offers such as an AHTI bonus, AHTI free spins, or an AHTI no deposit bonus where applicable. We also use your data to personalise your experience, including managing your participation in our VIP Club and tailoring offers based on your activity.

We may use your contact details to send you marketing communications about new promotions, an AHTI promo code, or an AHTI bonus code, but you can withdraw your consent to marketing at any time through your account settings or by contacting our support team.

Legal Basis for Processing

We process your personal data on several legal grounds, including performance of our contract with you when you register, our legitimate interests in preventing fraud and ensuring platform security, compliance with legal obligations imposed by the Malta Gaming Authority, and your consent where required for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website and within our AHTI casino app. Cookies help us remember your preferences, keep you logged in, and analyse how you interact with our slots, live casino tables, and other features. You can manage or disable cookies through your browser settings, though doing so may affect certain functionalities of our platform.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment providers to process your AHTI deposit and withdrawal transactions securely.
• We disclose information to regulatory authorities, including the Malta Gaming Authority, when required by law or during an audit.
• We share data with identity verification and fraud prevention providers to confirm your eligibility to play and comply with responsible gambling requirements.
• We may share information with our alternative dispute resolution partner, eCOGRA, if a complaint requires independent review.
• We work with software providers such as Play'n GO, NetEnt, Yggdrasil, Pragmatic Play, and other partners to deliver our library of slots and live casino games, and limited technical data may be shared to ensure smooth gameplay.

Player Funds Protection

We keep player funds in a bank account that is separate from our operating funds. This segregation protects your balance from claims made by third parties in the event of insolvency, in accordance with the terms of our Malta Gaming Authority licence.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal and regulatory obligations. Even after you close your account or your account becomes inactive, we may retain certain records, particularly financial and identity verification data, for the periods required under Maltese gaming and anti-money laundering regulations.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security protocols cover data transmitted through AHTI login sessions, payment processing, and communications with our customer support team. Despite our precautions, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Your Rights Regarding Your Data

Depending on your jurisdiction, you may have rights concerning the personal data we hold about you. These rights typically include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request erasure of your data, subject to our legal retention obligations.
• The right to object to or restrict certain types of processing, including direct marketing.
• The right to data portability, where technically feasible.

If you wish to exercise any of these rights, you can contact our support team via live chat, available 24/7, or by emailing support@ahtigames.com. We aim to respond to all requests within a reasonable timeframe in accordance with applicable data protection law.

International Data Transfers

As we operate across multiple markets and work with international payment and software providers, your data may be transferred outside of Malta. When this occurs, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, and we may use the personal data we collect, including IP address information, to verify your location and confirm your eligibility to register, deposit, or play at AHTI.

Children's Privacy

Our services are strictly intended for individuals who are of legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that a minor has registered an account, we will close the account and delete the associated data promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our website or AHTI casino app after any changes constitutes your acceptance of the revised policy.

Complaints and Regulatory Oversight

If you have concerns about how we handle your personal data, we encourage you to contact us directly first. Complaints that cannot be resolved internally may be escalated to eCOGRA, our alternative dispute resolution provider, or lodged with the Malta Gaming Authority at Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to learn more before you register at AHTI, please reach out to our support team through live chat or by emailing support@ahtigames.com. We are here to help and welcome your feedback on how we protect your privacy.